When students visit the ASC for assistance, they often need help troubleshooting minor issues or executing formatting functions in programs such as Microsoft Word, Excel, PowerPoint, etc. Technology Coaches are responsible for assisting students with technology related questions, managing the ASC’s computer lab in ACC 216, and for occasionally completing administrative duties.
If being a technology coach interests you, click here to apply.
- Aiding students and faculty with computer use and in troubleshooting minor technology issues.
- Monitoring hardware and reporting damaged, malfunctioning, missing, or hazardous equipment.
- Walking through the ASC’s computer lab periodically to check-in with students and offer assistance, as needed.
- Attending and actively participating in regularly scheduled paid training.
- Assisting Center Supervisors with answering phones, retrieving voicemails, and handling walk-in inquiries, as needed.
Qualifications and requirements:
- Technologically savvy: Comfortable navigating most programs and computer-based software (Training will be provided; therefore, no prior experience is required.)
- Demonstrated dependability and responsibility in other work or volunteer positions.
- Ability to take initiative and problem-solve in a busy work environment.
- Ability to communicate effectively to help students construct their own understandings of the software and related course materials.
- Eligibility for Federal Work Study.
- Computer knowledge and experience, including but not limited to Microsoft Office, SPSS, and Internet navigation skills.