Personal Wellness, Health, and Safety
The Housing Office is committed to maintaining high standards of safety and security in the various communities. It is imperative that all residents and their guests understand the importance of safety and security, and work together to preserve a safe community.
If students encounter an emergency where an individual needs immediate medical attention or someone is in immediate danger, students should call 911 and/or Campus Safety at (909) 448-4950.
For all other emergencies, students are asked to call Campus Safety at (909) 448-4950. Campus Safety Officers are available 24/7/365.
Residents may also call their respective RA duty line. Respective Duty lines are:
Brandt RA Duty Line (909) 973-4727
The Oaks RA Duty Line (909) 973-4729
Stu-Han RA Duty Line (909) 973-4728
Vista RA Duty Line (909) 973-4736
It is imperative that students take responsibility for their personal safety in a community living environment. The RAs and Campus Safety Officers perform safety rounds at night; however, students should take the following measures to protect themselves:
- Residents should carry their keys at all times and should not lend their keys to anyone.
- Residents should not invite “strangers” (i.e. people that they meet at a party or on the internet) over to their room or building.
- Residents should not let anyone into their hall that they do not know. Ask the person who he/she is looking for and refer the person to the Housing Office, an RA, or to Campus Safety.
- Residents should lock their door, even if they are just going next door or using the restroom.
- Avoid walking alone at night. Walk with a friend or call Campus Safety for an escort.
- Do not prop exterior doors open.
- Report any non-locking doors and windows to an RA or the Housing Office.
- Report unsafe or suspicious items or persons to Campus Safety, an RA, or the Housing Office.
- Do not store items in hallways or obstruct doorways.
- Residents should program the Campus Safety number (909) 208-4903 into their cell phones.
- Make a list of all personal belongings, including identifying serial numbers.
- Residents should keep all money and valuables in a safe place and should not keep large amounts of cash in their room.
- Consider leaving extremely expensive or personally valuable items (i.e. family heirlooms) at home.
Personal Property Insurance
The University does not assume liability, directly or indirectly, for loss or damage to personal property by fire, theft, water, or any other cause except to the extent provided by law. Additionally, the University is not responsible for personal property left behind by students subsequent to the date of their withdrawal, transfer, departure, suspension, or dismissal from any room in University housing. Students are encouraged to obtain renters and theft insurance to help safeguard their belongings.
Right of Entry
The University respects the right to privacy of individuals; however, authorized University personnel have the right to enter the premises occupied by residents for the purpose of emergency, excessive noise or disturbance, health, safety, maintenance, management of applicable rules and regulations, or for any probable cause. The University shall exercise these rights reasonably and with respect for the student’s right to be free from unreasonable searches and intrusions into study or privacy. Room inspections to make necessary repairs to rooms and room equipment may occur.
In addition, where vacancies exist in a room, such vacancies may be shown to prospective occupants when accompanied by a member of the Housing Staff. When possible, advance notification will be given. In all cases, authorized personnel will identify themselves as University personnel. In all cases, if entry is made when the resident is not in the room, notification of the entry will be left in the room.
Fire Alarm Evacuation
Every alarm must be treated as an indication of a real emergency. All residents are required to evacuate the building when an alarm sounds. Failure to evacuate during a fire alarm or to follow directions given by Housing, University or Safety personnel will be considered a violation of the Code of Student Conduct.
- Fire alarms or verbal notice will be used to sound the evacuation.
- Remain calm, walk quickly but do not run.
- Exit via stairway, DO NOT USE ELEVATORS.
- Follow instructions of the Building, Floor Safety Representatives and Campus Security Department or other emergency personnel.
- Seek out and give assistance as needed to any disabled persons in the area.
- If time permits, turn off the power to all electrical equipment and close doors.
- Go to the designated Evacuation Assembly Area for your building. These are located outside away from the building (minimally 100 feet from the building).
- Keep roadways and walkways clear for emergency vehicles.
- WAIT FOR INSTRUCTIONS from emergency personnel. DO NOT RE-ENTER THE BUILDING until instructed to do so by the Campus Security Department or other emergency personnel.
Fire Reporting Procedures
- Pull emergency alarms and give verbal alarm.
- Call 9-1-1 from a safe location. Please note you will likely be asked to identify what is burning, where (i.e. the building, floor, room) and your name.
- Call Campus Security at (909-448) x4950 from a safe location
- Follow evacuation procedures and vacate the building.
Sprinklers and Smoke Detectors
Each student should be aware of the sensitivity of the sprinklers and smoke detectors in their rooms or hallways. Do not hang any items from sprinklers. The following is a list of guidelines for the smoke detector:
- Smoke detectors are battery operated. To ensure each student’s safety, leave batteries in the smoke detector at all times.
- When batteries are low, the detector will emit a periodic beeping sound. If this happens, submit a work order to have the battery replaced immediately.
- Students should never touch, tamper with, or remove any fire safety equipment. Discharging fire extinguishers will set off the building fire alarms. Tampering with fire safety equipment will result in fines and disciplinary action.
In case of an earthquake or other natural disaster, the University of La Verne has developed an Emergency Preparedness Plan to help support the community. Residents are encouraged to have a personal emergency pack.
During an earthquake or explosion, listen for the instructions of the RA or another staff member and follow these guidelines:
- Do not run outside. The risk of being injured is much higher outdoors. If outdoors, try to remain in an open area away from tall trees, buildings, or electrical wires.
- Duck or drop down on the floor.
- Take cover under a sturdy desk, table, or other furniture. If that is not possible, students should seek cover against an interior wall and protect their head and neck with their arms. Avoid danger spots near windows, hanging objects, mirrors, or tall furniture.
- If taking cover under a sturdy piece of furniture, hold on to it and be prepared to move with it. Hold the position until the ground stops shaking and it is safe to move.
- Proceed to the designated evacuation area for the floor/wing.
First Aid Kits
Residents are encouraged to keep their own minor first aid kits. In case of a real emergency, students should notify Campus Safety, their RA, or the Housing Office. Students may also visit the Student Health Center during the day.
Student Health Center
The Student Health Center (SHC) is available to all full-time undergraduate, graduate, and international students as well as other students who qualify and have paid the Insurance/Health fee. The SHC is located at 2147 “E” Street and is open during the academic year, Monday through Thursday, 8:00 am-4:00 pm. A nurse is on duty these hours to screen students for illness and injury and a physician or alternate provider is available (limited hours) for diagnosis and treatment.
Emergency treatment is covered by your insurance policy, subject to policy limitations. You may obtain a copy of the insurance policy and assistance in completing policy claim forms at the SHC or through the SHC website.
The SHC also provides a variety of specialized services, including routine annual physical exams, gynecological services, allergy desensitization, laboratory testing, some prescription and nonprescription medications (including birth control pills), Immunizations and Tuberculin testing. The SHC may be reached by calling (909) 448-4619.
When the SHC is closed, we suggest you go to the Claremont Urgent Care Center, (909) 865-9977, for medical treatment between the hours of 8:00 am-8:00 pm, Monday through Friday and from 9:00 am-5:00 pm on Saturdays, Sundays, and holidays. This facility is located at 1601 N. Monte Vista Ave., in Claremont. If you choose to go to another facility and need assistance with Insurance claim forms etc. please stop by the Health Center for further assistance.
Emergency treatment can be obtained 24 hours a day by calling 911 or going to Pomona Valley Hospital Medical Center at 1798 North Garey Avenue, Pomona (near the intersection of Garey Avenue and the 10 Freeway). Any follow-up care should be scheduled at the SHC (i.e. suture removal, lab testing, etc.)
Missing Person Policy
The University of La Verne has standard policy for how it communicates and works with students/residents believed to be missing. The full policy is outlined here.