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Emergency Procedures

If you or someone you know is currently experiencing a life-threatening situation that is both a psychological and medical emergency, call 9-1-1 immediately.


Life-Threatening Situations

You may also contact the following 24-hour local hotlines.

Aurora Charter Oak Hospital (800) 654-2673 Help Line in Covina
Tri-City Supplemental Crisis Services (909) 623-6131 After hours services for this in Pomona, Claremont, or La Verne
National Suicide Prevention Lifeline (800) 273-8255 Crisis and Access Line

Psychological Crises

If your situation is not life-threatening and you would like to contact CAPS after hours or on the weekends regarding a psychological emergency, please call the After Hours Line at (909) 448-4650 and leave your name, phone number, and a brief message about the nature of your crisis.  You should receive a call back within 10-15 minutes. You may also leave a message on this extension if you are concerned about a La Verne student having a psychological crisis and you need to consult a member of CAPS.

Finding Help in a Crisis

Are you, a friend, or a loved one in a situation where help is needed immediately? To figure out if this is a crisis, answer these questions honestly:

Have I, or has my friend or a loved one:

  • been thinking about, talked about, actively planned or attempted suicide?
  • been unable to manage basic self-care such as eating, bathing, or dressing?
  • been in, or currently is in, a dangerous abusive situation? If children are involved, are they in danger?
  • engaged in high risk behaviors or threats to the safety of self or others?
  • exhibited bizarre behavior, heard voices, seen things that aren’t there, or expressed uncontrollable anger?
  • abused alcohol or drugs to a degree that causes imminent danger?

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