Skip to main content

Administrative Program Review

The Center for Multicultural Services at the University of La Verne has taken a proactive approach to ensure that student learning is happening within the Division of Student Affairs. In Fall 2010, a Program Review was completed that captured the measurement of student learning students gain during their co-curricular engagement. Based on the data collected from surveys and evaluations, recommendations have been made in order to improve programs on a continuum.

In hindsight, this program review of 2010 was the impetus for the growth and further development of the Center for Multicultural Services. Not only did stakeholders, at the time, identify the critical need for additional staff, but also identified the need for expanded space and services.

Please read the Multicultural Services Administrative Review for an in depth analysis of the Program Review.

Other departmental assessments driven by identified programmatic learning outcomes:

Human Relations/Diversity Retreat

Learning outcomes for Diversity Retreat:

  • Connect diversity with 4 pillars of University of La Verne Mission Statement.
  • Develop shared understanding of key terms used in human relations.
  • Learn appropriate communications guidelines to use in multicultural setting.
  • To articulate one’s values and how these values connect them to other persons and to causes.
  • To identify one’s foci of identity and area of growth.
  • To become aware of how one’s identity impacts their interaction with others.
  • To raise consciousness on the nature of stereotypes and their role in discrimination and cycle of oppression.
  • To raise consciousness around what it means to be an advocate for others.

Diversity Retreat 2.0: Activism and Organizing for Social Justice

  • To gain knowledge of criteria to identify social justice issues needing to be addressed.
  • To gain knowledge of social change theory.
  • To gain knowledge of conflict management.
  • To gain knowledge of strengths and gaps in their leadership styles.
  • To gain understanding of how to develop an organizing strategy.
  • To gain understanding of social justice activism.

Peer Facilitation Training

Some of the learning outcomes are a continuation from the Diversity Retreat:

  • Develop knowledge and skill to facilitate a process based on an understanding of dialogue: Open and honest conversation (consisting of active listening and participation) of what one thinks, feels, and believes in an atmosphere of mutual trust and respect.
  • To have engaged in dialogue on substantive human relations issues before attempting to facilitate the process for others.
  • To gain an understanding of the theoretical frameworks of communication, dialogue, group dynamics, and facilitation.
  • To practice facilitation and receive feedback for improvement purposes.
  • To identify human relations issues/constructs that are areas of strength and areas for continued growth.
  • Learn appropriate communications guidelines to use in multicultural setting.
  • To articulate one’s values and how these values connect them to other persons and to causes.
  • To become aware of how one’s identity impacts their interaction with others.
  • To raise consciousness on the nature of stereotypes and their role in discrimination and cycle of oppression.
  • To raise consciousness around what it means to be an advocate for others.
  • Develop knowledge and skills to assist in identifying, organizing, and implementing a plan of action to assist peers in this learning process.
  • To practice advocacy by identifying and interrupting incidents of bias, bigotry, and oppression.