Appeals FAQ

Frequently Asked Questions

Question How do I submit my appeal?

Before you submit: Students must have all required support of documentation in PDF or JPEG format. Please note, your Advisor can assist you with retrieving the required support, however, it is ultimately the student’s responsibility to submit the completed appeal request via their ULV login.

Have all your documentation? You can locate the Undergraduate Appeal form in our Forms for Download

Forms for Download

Question How much time do I have to appeal?

Per University policy, students must submit an appeal request within one (1) calendar year from the end of the session/semester the student is appealing.

Question What’s the difference between an appeal to drop and withdraw?

The primary difference between a drop and a withdraw is that a drop does not remain on a student’s permanent record, while a withdraw does. Students are eligible to appeal for a drop if they stopped attending/participating in the course on or before the drop period. If the student is granted a drop, the course will not appear on the official transcript. Students are eligible to appeal for a withdraw if they stopped attending/participating in the course on or before the last day to withdraw. If the student is granted a withdraw, the course will appear on the official transcript with a W. While a W grade remains on a student’s permanent record, they are not included in GPA calculations. Please reference the Academic Calendar to ensure you are in accordance with these dates.

Question What if my Advisor, Instructor or Department Chair are unresponsive to provide support for my appeal?

Please allow 5-10 business days for your Advisor, Instructor or Department Chair to respond back to you. The Advising office can also assist you for pending support at advising@laverne.edu.

Question Do I need to have all required support of documentation?

Yes. The Appeals Committee requires the appropriate appeals submission with the support of documentation from the academic advisor, appropriate course instructors, and/or Department Chair (if applicable). Students are advised to write a detailed statement indicating the reasons they are requesting the exception to university policy and provide supporting documentation to substantiate their reasons. If you elect to move forward with partial support, this can reduce the chances of your appeal being approved.

Question Do I need the last date of attendance if my course is/was online?

Yes. The Instructor will need to attest to the last date of activity/participation for online courses.

Question When will I receive my appeal decision?

Appeals are typically presented to the Appeals Committee within 5-10 business days upon receipt of completion. The Appeals Committee carefully reviews and renders a decision on each appeal; that decision is then communicated to the student via the student’s La Verne email address. If you do not receive an email notification within that time frame, please follow-up with our office on the status of your appeal. Please note, holidays and high appeal peak periods can result in delays.

Question When do I pay the appeal fee?

Please read your Appeal Decision letter in its entirety. If your appeal was approved, you will need to submit a $50 appeal fee by the deadline referenced in your decision letter. You can make payment via your portal or by connecting with the Student Accounts department for further assistance. If your appeal was denied or deferred, there is no fee.

Question Upon payment of the appeal fee, how long does it take to process my appeal?

Once you have paid your appeal fee, the student must notify the Registrar’s office at reg@laverne.edu so that your request can be processed. Once notified of payment, we typically process requests within1-3 business days.

Question What types of undergraduate appeals are there?

Extension of Time to Complete Degree

First Extension – First time appealing for additional time to complete degree requirements.
Second Extension – Previous extension appeal was submitted. Requesting additional time to complete degree requirements.

Registration Changes

Overloads (Not applicable to CAPA/ROC students. Please submit an appeal to your Campus Director) – Only required for overloads exceeding 18 semester hours in a session/semester. Please note, appeal must be submitted prior to enrolling in the overload course(s).
Add – Students appealing to late add a course after the add period.
Drop – Students appealing to late drop a course after the drop period.
Withdraw – Students appealing to withdraw after the withdrawal period.
Grade Option Change– Students appealing for changes from letter grade to CRD/NCR or vice-versa after the withdrawal period.

Other

45-Day Transcript Policy – Transcript was not submitted within 45 days of semester ending. Transcripts should be submitted before appeal.
Extension of Time to Complete Incomplete (INC) or In-progress (IP) status courses
- Incomplete (INC) – Must submit within 45 calendar days from the following session/semester the student is registered for.
- In-progress (IP) – Must submit within one (1) calendar year from the end of the registered session/semester.
- Other – Please check with the Registrar’s office for what you need to submit.

Question What do the decisions mean?

There are three appeal decision outcomes: Approve, Defer and Deny.

Approved – the student will need to submit the appeal fee payment for the appeal to be administratively processed.
Deferred – the student must follow the instructions in the appeal letter recommended by the Appeals Committee for the appeal to be reconsidered.
Denied – does not require further action since the appeal was denied.