Academic Issues, Registration, and Grades

Frequently Asked Questions:

Who’s my advisor? Where can I find their name and contact information?
If you have declared a major, your advisor will most likely be a faculty member in your area(s) of study (your chosen major(s) or minor(s).  The Office of Academic Advising advises undeclared students.

Once an academic advisor is assigned to you, their name will be shown within your degree audit, MyLaVerne, within your student Portal.

How can I change my academic advisor?
Online changes to your major and/or your academic advisor can be done using our online form.  For questions about academic advisor assignments or changes, please visit the the Office of Academic Advising or contact us by phone (909.448-4510) or email.
Do I need to see an advisor to register for classes or change my schedule?
Yes, all traditional undergraduates must meet with their academic advisor(s) ahead of registration.  Academic advisors for main campus traditional undergraduates will remove academic advising holds allowing students to register and add/drop classes.  Only your assigned advisor can remove the academic advising hold; they can give you all the information needed to make informed choices, helping you to avoid costly mistakes, and help you to graduate on time.
What happened to the Advisor Approval Code (AAC)?  How can I register without it?
Beginning in fall 2021 with the release of Banner 9, we eliminated the advisor approval code (AAC), replacing it with an academic advising hold.  Once the hold is removed it will stay off for the rest of the registration season.  The process will repeat every semester.

If you are interested about how easy it will be for advisors to remove holds, watch this short video.

The new Academic Advising Hold was placed on my account but it’s preventing me from withdrawing from a class, what do I do?
If the academic advising hold (that replaced the advisor approval code to register) is applied around the time you need to withdraw from a semester-based course, don’t despair.  Contact the Office of Academic Advising at (909) 448-4510 or email, and we will assist.

If the timing of your withdrawal decision aligns with your academic advising appointment for next semester, then simply meet with your academic advisor and they can release the hold, knowing that once the hold is removed that it will stay off for the rest of the registration season.

How do I check my registration day and time or holds?
To check your day and time of registration and whether or not you have holds on your record follow these steps:

  • Log into MyLaVerne through the Portal’s Quicklinks
  • Click on “Student Services/Financial Aid”
  • Click on “Check Your Registration Status”
  • Select Term (i.e. the upcoming semester) and then click on submit.

If you have holds, click on the View Holds at the bottom of the screen.  All holds must be cleared prior to registering.

What information can my academic advisor provide?
Your advisor should be able to answer the following questions, for example:

  • Which general education courses do I have left?
  • Which courses should I take next in my major?
  • Is this a good major for me?
  • How long will it take me to graduate?
  • What jobs are available for graduates with this major?
  • Should I take this course for credit/no credit or a letter grade?
  • Should I drop, withdraw and/or repeat this course?
  • How many semester hours should I be taking this semester to graduate in four years?
  • How many semester hours does it take to graduate?
  • When will I be ready to take upper division coursework?
  • What about internship positions in this major? How can I get one?
  • What graduate schools do you recommend for my area of study?
Can I register for a course when I haven’t met the prerequisite?
No. La Verne’s registration module will not allow you to matriculate unless you have completed the prerequisite.  In some instances the instructor can approve you to take the course and enter an override in the system allowing you to register directly.
What does catalog of record mean?
Catalog of record indicates the catalog you are tied to when you first matriculated at ULV. You will be held to the general education and major program requirements stated in that catalog.  For example, if your first semester at La Verne was in fall 2021, then your catalog of record is the 2021-2022 edition.  If your first semester of enrollment was spring 2021, your catalog of record defaults to the prior fall semester/year, in this case the 2020-2021 catalog. You can view our online catalogs HERE.
Can I meet some requirements under one catalog term and others under a different one?
No, you cannot mix catalog years or requirements.  If you wish to follow a catalog that is different than the year you came in with, you can change the catalog of record, but you must follow all General Education and major requirements from the new catalog (for good or ill).  You can submit a change of catalog year after consulting with your academic advisor, HERE.
Can I get credit for AP testing?
Yes, in some cases depending on the score.  Usually a test score of at least 3 will earn college credit.  Make sure the College Board sends the score(s) to the Office of the Registrar.

Some AP exams with the necessary test score can substitute for a general education requirement; however, if your particular exam does not earn subject credit, it can still count as elective credit toward the 128 semester hours you need to graduate.  More HERE.

Must I take placement tests? Even if I took them at another institution?
At ULV we use directed self-placement (DSP) assessments to determine appropriate levels in English, mathematics, and foreign language.  Every freshman and transfer student is required to take an English and math DSP to determine the right course level unless they completed an equivalent course for college level English or math in transfer or standardized examination for placement.  Some AP exams with the appropriate score can be considered equivalent.

Students are also strongly encouraged to take the foreign language directed self-placement (some majors may require placement in a foreign language prior to first registration).

If I’m continuing in a foreign language I took in high school should I take the foreign language placement assessment?
Yes, definitely!  It will be in your best interest to take the foreign language directed self-placement.  You might place into the second semester or higher of the foreign language.  The old adage “use it or lose it” reigns true in foreign languages and is supported in studies on language acquisition.  Thus, it is always best to test early and place higher than to delay it and have it become an obstacle to degree completion.
Is it true that I won’t receive credit for some courses I passed?
You may not receive credit for all courses taken at other colleges such as, for example, remedial courses or courses that have less than a C- grade.  For vocational and assessment coursework refer to the catalog section Transfer Credit for Undergraduate Students, Other Transfer Credit.
Who decides what transfer courses can earn general education credit or major credit?
The University Registrar will articulate accepted courses for general education, unused courses will count as electives toward the degree.  Courses that are identified as electives might be eligible for major credit.

The acceptance of transfer work in the major is determined by the major department.  Speak with your academic advisor in the major if you think a course in transfer should earn major credit.

I placed into, then completed the 2nd semester writing requirement at another college, do I have to complete the 1st  semester writing course at ULV?
The short answer is yes.  More specifically, placement and completion in the second semester college writing course (Written Communication B) in transfer does not waive the Written Communication A requirement at ULV.  Students must enroll and successfully complete the Written Communication A  course or its equivalent to fulfill the requirement. They may also opt to take the RCS 110 challenge/certification exam; if successful, fulfillment of this GE requirement will be noted in their transcript.
What is a residence requirement?
There are residence requirements for all students, meaning that we expect students to complete a minimum number of courses (semester hours) at ULV to earn a degree from us. What is applicable to you depends on the catalog year you started.  Refer to your catalog of record for details or ask your academic advisor.
Will my financial aid be affected if I attempt more than 18 semester hours in a fall or spring term?
There are no financial aid implications for students who register full-time at 12, 16, or even 20 semester hours in any term (fall or spring).  Thus, any time in a cycle of registered and/or billed semester hours, the financial aid remains level (unchanged).  There may be longer term impacts of excessive withdrawals that could put the student in poor standing for SAP (Satisfactory Academic Progress).
I dropped a 4-unit course that brought me down to 12 semester hours, can I register for a fall/spring Session 2 course to bring up my overall units back to 16?
Yes, you can register for another course, but this decision carries billing implications.  A student is responsible for the tuition they incurred in excess of the attempted unit maximum of 18-semester hours for the entire academic term (fall or spring).  A student would be assessed a two (2) semester hour overload if they withdrew from a 4-unit course after the third week of the semester and registered for another 4-unit course in fall/spring Session 2 academic calendar.
I am confused about the new academic calendar, can you explain it to me?
We’re excited about our new academic calendar starting in fall 2021.  It brings greater flexibility and possibilities to our students, especially our traditional undergraduates who, prior to fall 2021, could not take courses from any of our regional or online campuses without prior approval.  Now they can!

There are too many details to cover here.  However, we have resources online to help, including a video.  Check them out!